Close encounters with real life customers

“With so many funny, endearing and immensely encouraging stories and quotes from customers, I thought I’d start a collection and share them here to warm the heart. The photos are different ways I’ve prepared Pink Muesli plus some contributions from real life customers, market scenes, production photos, etc. (Note: Reviews/Comments welcome here)

I’m calling this PINK TALES. Enjoy!”  – Marita (founder/producer)

(Note: Linked pix have recipes too!)

Premium Dark Cacao And Strawberry
Keep Calm
Pink Tale #28, The Gifter

At Substation Newport FM

A fit middle-aged lady with dark sunglasses was quietly tasting the PM varieties along with a few other curious folks. Whilst the rest of the crowd lingered she took three small bags from the baskets, paid then left. A few minutes later, she came back.
Me: Hi, you’re back!
FMALwDG: Yes, I’d like another bag please this time a large one of the Coconut Caramel to give as a gift to my friend who is gluten-intolerant.
Me: Very kind of you! Here you go. Thank you, I hope your friend likes it.
FMALwDG: I’m sure she will.
Me: Come back in December I am giving away gift bags with tags for Christmas!
FMALwDG: That’s great! I will thanks!

She’s in the pink!

Clunes Market
PM Citrus And Ginger
Pink Tale #27, Curious

At Clunes FM

An older lady in active wear comes up to PM after waiting her turn.
OLinAW: I’ve been hearing about this and was so curious to try it.
Me: Where did you hear about PM? (handing her samples)
OLinAW: Not sure, maybe in The Courier (Ballarat newspaper). Ummmm….
Me: What do you think?
OLinAW: Hard to decide which one I like best. Which one is your favourite?
Me: Oh, you can’t make me choose, they’re like my children! I love them all! (we share lolz). OLinAW: Yes, that’s true. May I taste this one again please (points to Christmas Special)
Me: Certainly!
OLinAW: You make it really hard to choose so I will make a wise decision and take one of each. Me: You are a wise woman indeed. (more happy lolz)

This lady’s in the pink ?

PM Mango Yogurt
PM Salad And Eggs
Pink Tale #26, I Had Him at Ice Cream

At Bendigo FM

Young man on bicycle hops off his bike, approaches stall.
YM: What is it?
Me: Beetroot muesli, would you like to taste?
YM: Oh, I’m not really a muesli fan.
Me: That’s ok, you don’t have to have it as a breakfast cereal. You can have it on your ice cream or salad ( I point to my photo banner behind me).
YM: Oh wow, yes! That’s how I would have it, on my ice cream. (I hand him samples)
YM: That’s good! Ok I’ll try a small bag of this please (points to Berries)
Me: Thank you! Come back next month for the large bag (I wink)
YM: Yes, that’s the idea!

He’s in the pink ?

PM Porridge Orange
PM Coconut Caramel Almond Fruit Salad
Pink Tale #25, Cutest Curls

At Clunes FM

A lively young couple wanted to know more about my flavour combos and were very animatedly chatting away whilst a young girl about 10 y.o. with the cutest curls, quietly waited for her turn. When the couple left with their purchase, young girl with cutest curls finally approaches.
Me: I am so sorry to keep you waiting
YGWCC: That’s alright.
Me: Here have a taste. (I hand her a sample)
YGWCC: Ummm, yummy!
Me: Would you like to taste the rest?
YGWCC: Yes, please. (I hand her some more, with that lovely appreciative sound following each sample) Ummm they are all so good. May I have this one again please? (points to Citrus & Ginger) Me: Certainly!
YGWCC: (nods slowly and reflectively) Thank you! (smiles sweetly)
Me: You’re welcome (I smile back as she walks away)
She returns a couple of hours later with her Mum and baby brother.
Mum: Now, which one did you like best darling?
YGWCC: This one (points to Citrus & Ginger).
Mum: We’ll take that one please.
Me: Thank you! (I hand them a small bag).
Mum: Oh we’ll take a large bag please.
Me: Here you go. (hands it to YGWCC)
YGWCC: Thank you.
Me: Thank YOU so much!

Little girl’s in the pink ?

PMCG Chilli Con Carne
PM Breakfeast Oats
Pink Tale #24, Cops Follow Me!

At Bendigo FM

Market hours were only from 8-11am to give way to a protest rally. Towards closing time, several cops started appearing, three of them came to the stall, hovering at the edge of the crowd.
Me: Oh, am I supposed to pack up now?
Cop1: No, no, we’re waiting to buy.
Me: Oh phew! That’s a relief.
When the crowd left with their PM, cops come closer.
Me: Here have a taste (handing them a sample)
Cop1: Oh no need. I bought a bag from Clunes and was telling them about your product so when I saw you were here I got so excited! I’ll take this one please (points to Coconut Caramel).
Me: Oh wow! That’s great you like it!
Cop1: Love it! (I hand her her purchase). Thanks!
Me: Thank you so much! And hey, be careful.
Cop Chorus: Thanks!

PMCG Salad
PM With Berries Fruit Salad
Pink Tale #23, Good Neighbour

At Woodend FM

Heavy foot traffic in PM’s aisle, many sampling, some buying, all oohing, ahhing, ummming (those lovely sounds I cannot get enough of). During a brief lull in traffic, two stallholders in front of me both selling gourmet goodies, came over separately for a taste.
SH1: I just have to taste this, so curious! (I hand her samples)
Me: You’ve been listening to my spiel all day, you could sell my stuff! (we share lolz)
SH1: Ummm, that is good! Hard to choose now.
Me: Get one of each! (smiling)
SH1: I’ll get the ginger and the coconut caramel for starters. You’re here next month, right?
Me: Sure will!
SH1: Great! Thanks!
Me: Thank you so much!
SH2: My wife sent me over to try them.
SH2Wife: I already know I’ll like them! (She says from her stall, as I hand samples to her husband.) SH2: Oh they’re all good!
SH2Wife: Which one did you like best?
SH2: This one has a nice ginger hit! I’ll take one please.
Me: Small or large?
SH2: Just the small one.
Me: I hand him a small bag. (He returns to his stall with the small bag.)
SH2Wife: Oh that’s not enough! That’ll disappear in no time, get the big bag. (SH2 returns)
SH2: I’ll get the big bag then. (we all share lolz)
Me: Thank you so much! Enjoy!
SH2 chorus: We will!

Pink Muesli jars
PM And Chillis
Pink Tale #22, Quiet Customer

At Coburg FM

A few folks were sampling the PM, one of them a young adult wearing dark aviator sunglasses and groovy flower boots stood quietly apart from the pack, smiling as she savoured each sample. She thanked me and left with a flyer in hand. A couple of hours later, she came back on her own and bought a large bag. You never know who will commit. That is why I offer free samples to everyone who makes eye contact with me and in this case, even those I cannot make eye contact with lol!

Beetroot
Pink Tale #21, Happy Caller

Phone rings, caller ID not in my phonebook

Caller: Hi is this Pink Muesli?
Yes: Yes it is, I’m Marita how are you?
Caller: Good thanks. I’m calling to ask where I can buy your product in Melbourne.
Me: Oh you just missed my Coburg market last Saturday but I’ll be in Newport on the 3rd Sunday. If you go to my website my market schedule is in “Outlets”. How did you hear about us?
Caller: My husband brought back two bags from Bendigo. We have gluten allergies and we’re all very impressed with your product.
Me: Thank you that’s great! I will be stocking retail outlets eventually but for now, I am only doing the markets so people can taste it. I sell online too if you like.
Caller: Ok I’ll check it out but Newport is good. Thanks!
Me: You’re very welcome. See you in Newport!

They’re in the pink!

Pink Tale #20, Floppy Hats

At Coburg FM

Two senior women, wearing big floppy hats, came to the stall to see what the fuss was about. SW1: Beetroot??
Me: Yes, beetroot muesli. (I hand them both a sample.)
SW2: Oh my God, that is delicious!
SW1: Ummmmm. Yum! Oooh I’ll have some of that!
Me: Thank you! There’s 2 more varieties for you to try today. (I hand them more samples)
SW2: Ummm. They’re good too!
SW1: We have decided to start eating healthy so this is perfect.
Me: I must warn you that they can be addictive. And this is not a diet muesli.
SW2: That’s ok so long as it’s healthy.
Me: It sure is. Beetroot has so many health benefits, it is a genuine superfood. (I hand them a flyer).
SW1: Ok, give me two of the Ginger. (Turns to SW2) One’s for you, a present.
SW2: Oh you don’t need to do that, but thank you!
Me: That’s very kind of you!
SW1: Pleasure! And I don’t even eat muesli. Thanks! (They show their PM to their friends who just joined them and they happily chatter away.)

Beets Muesli
Pink Tale #19, Pink Sign Beckons

At Bendigo FM

Mature age lady: I wasn’t going to stop but I saw your sign from the road. It had a beetroot in it and I said to myself, this has got to be good!
Me: Wow, thanks for stopping by. Here, have a taste. (I hand her a tasting spoon)
MAL: I love beetroot, it’s so good for you. (takes in a spoonful) Ummmm, delicious!
Me: Taste the other one. (I hand her a second spoon)
MAL: Oh wow, I love that ginger!
Me: You can have it as a garnish for your desserts or salads, aside of course from having it for breakfast.
MAL: Oh what a good idea! Do you make it yourself?
Me: Yes. I am the chief peeler, chief bottle washer, COO, CEO, CMO. All the chiefs with no Indians. (we share lolz)
MAL: How come I never saw you before today?
Me: This is my first time here and I will be back next month.
MAL: Fantastic! I’ll have one of each please.
Me: Great! Thank you so much!

Note: A few customers have indeed bought because they saw my big sign from the road and were intrigued. Thank you market manager for putting me in this slot!